Shipping Policy

Shipping Policy

Thank you for shopping with Ash Lacole.

Processing Times

  • Orders are processed and shipped within 24 to 48 hours of purchase.

  • If an item is labeled Pre-Order, standard processing times do not apply.

  • Pre-Order campaigns may take 3 to 4 weeks for delivery.

Shipping Carriers & Delivery Estimates (US Orders)

  • We ship using the United States Postal Service (USPS).

  • Delivery speed depends on the method selected at checkout:

    • Ground / Standard

    • Priority

    • Express

  • USPS delivery dates and transit times vary and are not guaranteed.

  • The checkout cart and order confirmation will display the estimated delivery window.

International Orders

  • International orders may take 14 to 21 business days for delivery.

  • Customs delays, carrier limitations, and regional postal processing can impact arrival times.

Order Tracking

  • Once shipped, customers will receive a tracking number via email.

  • Tracking updates are provided by USPS and local postal partners for international shipments.

Shipping Notice

  • Shipping timelines shown in the checkout cart reflect the most accurate estimate available at the time of purchase.

  • We are not responsible for carrier delays, lost packages, or delivery disruptions once the order is in transit.

Customer Support
For shipping questions or order assistance, contact us at:
info@ashlacole.com

Please include your order number, name, and email in your message.

Thank you for trusting Ash Lacole with your planning essentials.