Shipping Policy

Shipping Policy

Thank you for shopping with Ash Lacole.

Processing Times

• Orders are processed and shipped within 24 to 48 hours of purchase.

• If an item is labeled Pre-Order, standard processing times do not apply.

• Pre-Order campaigns may take 3 to 4 weeks for delivery.

Shipping Carriers & Delivery Estimates (US Orders)

• We ship using the United States Postal Service (USPS).

• Delivery speed depends on the method selected at checkout:

  • Ground / Standard

  • Priority

  • Express

• USPS delivery dates and transit times vary and are not guaranteed.

• The checkout cart and order confirmation will display the estimated delivery window.

International Orders

• International orders may take 14 to 21 business days for delivery.

• Customs delays, carrier limitations, and regional postal processing can impact arrival times.

Order Tracking

• Once shipped, customers will receive a tracking number via email.

• Tracking updates are provided by USPS and local postal partners for international shipments.

Shipping Notice

• Shipping timelines shown in the checkout cart reflect the most accurate estimate available at the time of purchase.

• We are not responsible for carrier delays, lost packages, or delivery disruptions once the order is in transit.

Customer Support
For shipping questions or order assistance, contact us at:
info@ashlacole.com

Please include your order number, name, and email in your message.

Thank you for trusting Ash Lacole with your planning essentials.